Data Protection

We need to hold personal information about you on our computer systems and in paper records to help us to look after your health needs, and your doctor is responsible for their accuracy and safe-keeping. Please help to keep your record up to date by informing us of any changes to your circumstances.

Doctors and staff in the practice have access to your medical records to enable them to do their jobs. From time to time information may be shared with others involved in your care if it is necessary. Anyone with access to your record is properly trained in confidentiality issues and is governed by both legal and contractual duty to keep your details private.

All information about you is held securely and appropriate safeguards are in place to prevent accidental loss.

In some circumstances we may be required by law to release your details to statutory or other official bodies, for example if a court order is presented, or in the case of public health issues. In other circumstance you may be required to give written consent before information is released – such as for medical reports for insurance, solicitors etc.

To ensure your privacy, we will not disclose information over the telephone or fax unless we are sure that we are talking to you. Information will not be disclosed to family, friends or spouses unless we have prior written consent, and we do not, leave messages with others.

You have a right to see your records if you wish. Please ask at reception if you would like further details about our patient information leaflet. An appointment may be required. In some circumstances a fee may be payable.

Access to Medical Record Opt-Out Form

GDPR (General Data Protection Regulation)

As of 25th May 2018, new data protection regulations came into force. We take our responsibility to keep information private and secure extremely seriously and, whilst these regulations won't change our commitment to that, we hope that it is easier for you to understand how we hold and use it. Healthcare professionals who provide you with care are required by law to maintain records about your health and any treatment or care you receive, and good record-keeping is extremely important to provide you with high-quality and safe healthcare.

To make a request for a copy of your medical records, please email:

Please see our Privacy Notice for further information about protecting your information and ensuring the best healthcare is provided to you.

Midway Surgery Privacy Notice.pdf

Request Access to Medical Records